American University of Bahrain: Driving Operational Excellence with Classter

“Before implementing Classter, AUBH faced persistent challenges with disconnected systems, unreliable integrations, limited reporting, and inefficient manual processes. These issues affected admissions, registration, finance, and the overall user experience, while also reducing confidence in the system’s ability to support operational and strategic needs. We were looking for a solution that could bring these functions together in a more reliable and integrated way.”

American University of Bahrain

Shayma Abulfatih, Executive Director of Finance and Administration, AUBH

About American University of Bahrain (AUBH)

Founded as a purpose-built, American-model co-educational institution and supported by the Elm Fund, the American University of Bahrain (AUBH) is the first comprehensive university of its kind in the Kingdom of Bahrain. Located in Riffa, AUBH has grown rapidly since opening its doors, enrolling students from over 50 nationalities.

With its commitment to career-focused education and global readiness, AUBH offers programs across Business and Management, Engineering and Computing, Media and Design, and Arts and Sciences. Students gain international exposure through internships with organizations such as McLaren (UK), CERN (Geneva), and Premo (Spain).

As of Fall 2025, AUBH enrolls 1,123 students across 17 programs. The university combines a personalized learning environment with the ambition to compete on a regional and international stage. Notably, 90% of graduates reach their desired destination within six months of completing their degrees.

Challenges

Operating as a growing institution, AUBH faced a number of operational challenges that impacted efficiency and reliability:

Disconnected Systems
Data was spread across multiple systems, creating redundancy and reducing confidence in reporting accuracy.

Manual Administrative Processes
Manual workflows required significant staff time and introduced avoidable errors across operations.

Inefficient Financial Operations
Billing and invoicing processes were time-intensive, requiring up to five days of manual work.

Lack of Integration Across Departments
Admissions, registration, and finance functions operated in silos, creating friction and limiting visibility across the institution.

FAQ’s

How did Classter help AUBH unify its systems?

Classter enabled AUBH to bring admissions, academic records, finance, and student data into one integrated platform, eliminating the need for disconnected tools and improving data reliability.

What operational challenges did Classter address for AUBH?

Classter addressed challenges related to fragmented systems, manual processes, inefficient financial operations, and lack of integration between departments.

How did Classter improve financial processes at AUBH?

With Classter, AUBH reduced the invoicing process from five days of manual work to two days, while improving accuracy and control.

How does Classter enhance the student lifecycle experience?

Classter supports the management of the full student lifecycle, from admissions and enrollment to academic records and financial operations, enabling a more efficient and reliable experience.

CLASSTER
  • SOLUTIONS
  • SOLUTIONS

Finance & Billing

With Classter’s Finance and Billing module, it now takes two days, with improved accuracy and control.

Academic CRM & Admissions

Staff could track applicants, manage data, and move candidates into the system without the re-entry and errors that had slowed things down before.

Signatures

By digitizing this process within Classter, AUBH reduced turnaround times and created a more auditable, efficient approval process.

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98% User Satisfaction Rating

Mariella Coto

Digital Transformation Director, UCreativa

“We are a very particular university with a certain complexity that required many hours of work between the teams of both organizations.
However, the availability of the Classter team was exceptional.

The Classter team made sure to adjust the system to our needs and implement development to make it work for us. There was a lot of patience and flexibility.”

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Steffen Schörner

CEO, AHF Grundschule

“We are happy Classter exists as a very superior tool for our school. Classter offers unique approaches and adequate solutions for almost any process we can think of.

I feel the passion of the whole Classter Team to make the tool better and better.”

“We needed a cloud-based SIS that would allow us to have centralized management of our student data in 12 different countries.

Classter provides us with a robust and secure solution to meet this goal.”

John Hughes

Senior VP Academics, TMAI

Petros E.

IT Manager, American Academy Nicosia

“A complete Student Management Information System at a competitive price and excellent support.”

“Classter offers an intuitive SIS solution that helped us improve the overall experience for our faculty and students.

With a cloud-based system in place, we're ready to expand GS4E into new locations.”

Zuzana Michalkova

Head of Operations, GS4E

Panagiotis K.

IT Manager, Palladio

“The software acts as a frame of reference in all aspects of our school's operation: grades, tuition fees, communication with parents and alumni etc.

This integration boosted our own business efficiency.”

Spiros A.

IT Manager, Rodion Pedia

“The benefits of using this software is that you can manage, teach and administrate your school by only using this software.

Teachers can manage their class and students have access to lessons from their home.”

Socrates M.

Director, XTMPI

“A great experience built on professionalism and trust.”

Classter is an Award Winning Software & a Leader in Edtech Revolution

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