About Make-A-Wish Greece
Founded in 1996, Make-A-Wish Greece granted its first wish on 6 March 1997: a young boy’s dream of playing with his favourite football team, Olympiacos. Since then, it has been granting the wishes of children living with critical illnesses, creating moments of joy, hope and strength for them and their families.
Volunteers are at the heart of this work, supporting wishes, events, training opportunities and many everyday needs of the organisation. The programme is coordinated nationally and organised through regional volunteer groups in Athens, Thessaloniki, Larissa, Kavala, Heraklion, Chania, Ioannina and Patras.
Key figures:
- ~500 volunteers nationwide
- 8 cities with organised volunteer groups
- 2+ years working with Classter
- ~140 opportunities shared through the Classter calendar, January to mid-October 2026
Challenges
Before Classter, volunteer management relied on a mix of tools, including Excel spreadsheets, online forms, Salesforce, Viber groups and shared files and folders. Each played a role, but together they meant a considerable amount of manual coordination.
- Coordination took a lot of manual effort: Letting volunteers know about wishes, events and other needs required significant hands-on work from a small team.
- Communication was spread across channels: Information travelled through Viber groups, email, online forms and shared folders, making it harder to keep everyone on the same page.
- Volunteers were spread across regions: With groups in eight cities, giving every volunteer the same access to information was a constant challenge.
FAQ’s
Make-A-Wish Greece uses Classter mainly to keep volunteers informed about opportunities to get involved. It also gives them a central space for key links, information and resources, available on both the web platform and the mobile app.
Classter helped bring structure to a volunteer community spread across eight cities. It gives volunteers a consistent place to find information and opportunities, wherever they are based.
No. Classter works alongside the other tools the organisation relies on, including Yuboto, Viber, email, Google Forms and direct phone contact. Availability and coordination are also handled through these channels.
Setting up the platform for a nationwide volunteer community was challenging, but the Classter team helped Make-A-Wish Greece through it, and the organisation rated the team’s support as outstanding. Classter is also a sponsor of Make-A-Wish Greece and is recognised every year at the organisation’s “Thank You Night” and in its annual report.
